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User Adoption
Ensuring users are part of the journey of transformational or system change is critical to delivering business outcomes and programme success. FifthQuadrant works with stakeholders to support them on these journeys by offering experience, capacity and adopting an “Intelligent Client” role.
This allows engagement with system integrators and / or software vendors to drive outcomes that support the long term goals of the organisation and user adoption. FifthQuadrant can provide resource augmentation or training resources to support this aspect of programmes.
End user testing support
Training development
Customer experience mapping
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